Terms and Conditions

These General Terms set forth the main terms and conditions applying to and governing the usage of the Adovee.


In order to provide Transportation Services via using the Adovee Platform you must agree to the Terms and Conditions that are set forth below.

Last modified: November 12, 2019

Effective date: December 12, 2019

I. Contractual Relationship

These Terms of Use (“Terms”) govern the access or use by you, an individual, from within any country in the world (excluding the United States and its territories and possessions and Mainland China) of applications, websites, content, products, and services (the “Services”) made available by Adovee B.V., a private limited liability company established in the Netherlands, having its offices at Mr. Treublaan 7, 1097 DP, Amsterdam, the Netherlands, registered at the Amsterdam Chamber of Commerce under number 56317441 (“Adovee”).

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES

Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Adovee. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. Adovee may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.


Adovee may amend the Terms related to the Services from time to time. Amendments will be effective upon Adovee’s posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.


Our collection and use of personal information in connection with the Services is as provided in Adovee’sPrivacy Policy located within the website. Adovee may provide to a claims processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute or conflict, which may include an accident, involving you and a Third Party Provider (including a transportation network company driver) and such information or data is necessary to resolve the complaint, dispute or conflict.

II. The services

Restrictions

“You may not: (i) Remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) Reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by Adovee; (iii) Decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) Link to, mirror or frame any portion of the Services; (v) Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) Attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Ownership

The Services and all rights therein are and shall remain Adovee property or the property of Adovee licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) In or related to the Services except for the limited license granted above; or (ii) To use or reference in any manner Adovee company names, logos, product and service names, trademarks or services marks or those of Adovee licensors.

User Provided Content

You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by Adovee in its sole discretion, whether or not such material may be protected by law. Adovee may, but shall not be obligated to, review, monitor, or remove User Content, at Adovee’s sole discretion and at any time and for any reason, without notice to you.

Repair or Cleaning Fees

You shall be responsible for the cost of repair for damage to, or necessary cleaning of, Third Party Provider vehicles and property resulting from use of the Services under your Account in excess of normal “wear and tear” damages and necessary cleaning (“Repair or Cleaning”).

III. Disclaimers; Limitation of Liability; Indemnity

Disclaimer

The services are provided “as is” and “as available.” Adovee disclaims all representations and warranties, express, implied or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, adovee makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free. You agree that the entire risk arising out of your use of the services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law.

Limitation of Liability

Adovee shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage related to, in connection with, or otherwise resulting from any use of the services, even if adovee has been advised of the possibility of such damages. Adovee shall not be liable for any damages, liability or losses arising out of: (i) Your use of or reliance on the services or your inability to access or use the services; or (ii) Any transaction or relationship between you and any third party provider, even if adovee has been advised of the possibility of such damages. Adovee shall not be liable for delay or failure in performance resulting from causes beyond adovee’s reasonable control. Adovee’s services may be used by you to request and schedule transportation, goods or logistics services with third party providers, but you agree that Adovee has no responsibility or liability to you related to any transportation, goods or logistics services provided to you by third party providers other than as expressly set forth in these terms. The limitations and disclaimer in this section 5 do not purport to limit liability or alter your rights as a consumer that cannot be excluded under applicable law.

Indemnity

You agree to indemnify and hold Adovee and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms.

IV. Lost Property

You understand and agree that it is your responsibility to ensure that you remove your property from the vehicle of a Driver when disembarking. Should you leave your property in the vehicle of a driver, the driver may hand over your property to you, Adovee or to the Police.

Whilst you may expect the driver to hand over your property to you, the offices of Adovee or the Police, Adoveeshall not be held liable in the event of the driver not handing over your property as expected. Moreover, Adovee shall not be liable for the loss or damage to your property whilst it is in transit.

Whilst Adovee or the Police will take reasonable steps to establish the owner of property left in a drivers vehicle if returned to the offices of Adovee, when your property is in Adovee’s possession, you understand and agree that: (i) Adovee will only keep your property in its possession for a maximum period of three months from the date on which the driver handed your property to Adovee; and (ii) Should you fail to collect your property from Adovee before the expiry of the three month period stipulated, Adovee will be entitled to deal with your property as it deems fit and you shall have no claim whatsoever against Adovee in respect of your unclaimed property.